Corporate Policies

 

CORPORATE DELIVERY HOURS

Monday to Friday, 7:00AM to 5:30PM.
Saturday, 7:00AM to 4:00PM.
*A minimum spend of $1,000.00 on a Sunday is required.

 

PAYMENT

Payment required before order is delivered unless on approved account and terms.

 

DELIVERY VANCOUVER

We request a 30 minute window for all deliveries. If your guests are eating at 12pm for instance, we suggest a delivery window of 11am – 11:30am to ensure delivery.

Delivery fees include pickup of our equipment the following business day. Should you require same-day pickup of equipment, an additional charge will apply. Please ensure equipment is ready for pickup.
Deliveries outside of our regular hours may be subject to additional fees and minimums.


ORDER DEADLINE

All orders must be confirmed by 3:00PM for following day delivery. Monday delivery orders must be placed by 3:00PM the previous Friday.


RUSH ORDERS

A ‘Same Day, New Order’ Rush Fee of $20 will be applied to any last minute orders.

 

CANCELLATION

A minimum of 24 hours for the cancellation of sandwiches, salads and desserts. A minimum of 48 hours for the cancellation of hot food, hors d’oeuvres and other specialty items from the corporate menu.

  • *Cancellation must be confirmed with one of our event planners by telephone.
  • *Last minute cancellations will be subject to full food cost.

 

PAPER SERVICE

Savoury City uses biodegradable and compostable flatware products for corporate delivery orders.
Plates & Napkins : 0.50 per person
Plates, Napkins & Cutlery: 1.00 per person


EQUIPMENT SET-UP

Should your event require set-up of chafing dishes, platters, décor and rentals, a charge of 25.00 per half hour will be applied.

 

ALLERGY & DIETARY REQUESTS

Savoury City is happy to accommodate special request changes, allergy and dietary requests, but additional charges will apply to accommodate additional labor and specific ingredients, as well as individual labeling.

Custom corporate, wedding and event catering